Shipping & Delivery

1. Shipping Coverage

We offer worldwide shipping. A flat shipping fee of $5.00 applies to orders under $100, and shipping is free for orders of $100 or more. Additional expedited options may be available at checkout.

2. Order Processing & Dispatch

Orders are processed and dispatched from our warehouse as quickly as possible, typically within 1–2 business days after your order is confirmed. You will receive a confirmation email once your order has shipped.

3. Delivery Time

Estimated delivery time is 9–19 business days depending on your location. Delivery times are estimates and may vary due to carrier conditions, customs processing, or public holidays.

3.1 Expedited Shipping (USPS)

For customers in the United States, we offer expedited shipping via USPS at a flat rate of $25.00. Expedited orders are processed within 1–2 business days and delivered within 5–11 business days. This option is available for US shipping addresses at checkout.

4. Order Tracking

A tracking number will be provided once your order ships. You can track your package through the carrier's website using the tracking number in your shipping confirmation email.

5. Customs & Duties

Please note that some destinations may apply import duties, taxes, or customs fees, which are the responsibility of the recipient. We are not able to calculate or prepay these charges.

6. Undeliverable / Lost Packages

If a package is returned as undeliverable or lost in transit, please contact us at info@webcozyhometextiles.com and we will assist you with a replacement or refund.

7. Contact

For any shipping questions, please contact us at info@webcozyhometextiles.com or call +86 17530692923.